Email deliverability

Your outbound email, in the inbox

Notifications, invoices, customer alerts and campaigns: we send your transactional and bulk email, handle bounces and look after the reputation of your domains so it reaches where it needs to.

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Fig. 1 Outbound email: signing, sending through separate streams, bounces to the suppression list and domain reputation. Sample data.
Sending

Make your email reach the inbox

Every email that ends up in spam is an invoice that goes unpaid, an alert nobody reads or a customer who never gets their password.

01

Managed sending infrastructure

Your transactional and bulk email goes out through managed MTAs (Amazon SES, SendGrid), configured and operated by us.

02

Separate streams

Notifications and campaigns travel through different streams, so a bulk send never delays an invoice or an alert.

03

Domain authentication

SPF, DKIM and DMARC configured and maintained on all your sending domains, moving the DMARC policy up to p=reject without losing legitimate email.

04

Gmail and Yahoo requirements

Compliance with bulk sender requirements: authentication, one-click unsubscribe and spam rates kept under control.

Bounces and reputation

A reputation you look after every day

Deliverability isn't configured once: it depends on how you send every day and what you do with each bounce and each complaint.

01

Bounce handling

We classify bounces and maintain the suppression list, so you never send again to addresses that don't exist.

02

Complaints under control

We track spam complaints and unsubscribes, and act before they affect your reputation.

03

IP and domain reputation

We monitor the reputation of your sending IPs and domains and fix whatever puts it at risk.

04

DMARC reporting

Visibility into who sends email on behalf of your domains and what is failing, with regular reports.

Domain protection

Don't let anyone send on your behalf

A properly authenticated domain doesn't just deliver better: it also stops others using it to impersonate you.

01

Protection against spoofing

With DMARC at p=reject, providers reject email that impersonates your domains: your customers only receive what you send.

02

Brand protection and takedown

If someone registers a domain similar to yours or clones your website to impersonate you, we detect it and take it down.

Brand protection
03

Phishing simulations and training

The other side of email: we train your team to recognise and report the phishing that reaches them.

Turing Security Training
Microsoft 365

And if your email is on Microsoft 365

As a Microsoft partner, we complete your environment with these services.

01

Microsoft 365 and Exchange Online

Tenant deployment and configuration: domains, mailboxes, mail flows and policies.

02

Defender for Office 365

Advanced anti-phishing and anti-malware, with Safe Links and Safe Attachments on inbound email.

03

Tenant security

MFA, conditional access and identity protection policies.

04

Email migrations

From your own servers, Google Workspace or other providers, in phases and without downtime.

Does your email end up in spam or bounce?

We help your transactional and bulk email get delivered, stay authenticated and protect your domain's reputation.

Tell us about your case